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IT Expense Management (ITEM):
Our ITEM practices combine financial, inventory, and contractual functions to optimize IT spending and support complete life-cycle management and full visibility into the entirety of your IT environment. As our client, you can take comfort in knowing we'll work hard to save you hundreds or even thousands of dollars on monthly spend and we will provide you with the tools you need to scale your business.
- Assessment of current technology expenses
- Invoice Management
- Contract negotiation and management
- Inventory Management
- Cost allocation and charge-back
- Auditing and Compliance
- Optimization and recommendations
- Reporting and analytics
IT Asset Management (ITAM):
Our ITAM offers quality end-to-end service, visibility, and support throughout your entire technology life-cycle. ITAM services go far beyond the collection of your asset inventory. We continually use captured asset data to maximize returns, minimize risk, and drive down costs to provide increased business value. We help you avoid unnecessary asset purchases and ensure the best use of your current resources to help you reduce software licensing and support costs, eliminate waste, and improve efficiency.
- Inventory management
- Maintenance and support
- License and subscription management
- Security management
- Reporting and analytics
- End-user support and training
- Vendor management
IT Asset Disposition (ITAD):
Our ITAD processes offer disposal of your obsolete or unwanted equipment in an environmentally safe and ecologically responsible manner. We help you to pack, pickup, and dispose of your excess IT equipment generated by long term (and costly) retention, M&A surplus, or decommission of your office space or data centers. We provide cashback on the resale of technology products that is mutually beneficial.
- Data destruction
- Recycling
- Reselling
- Refurbishing
- Cash Back Value
- Logistics
- Compliance
Carrier Management as a Service (CMaaS):
When it comes to carriers, also referred to as providers or vendors, not every business needs CMaaS - but there are times when having access can be extremely helpful. For example, if due to M&A activities, your business needs rapid access to an IT infrastructure, augmented staff, or other technology solution, but you don't have the staff or time to research, hire, and onboard new technologies. Or, perhaps you need to compare technology solutions against several solution providers. We can help you to identify, design, and negotiate affordable, manageable solutions for single or multiple locations.
- Carrier selection and procurement
- Carrier relationship management
- Network optimization
- Reporting and analytics
- Contract management
- Compliance and regulatory support
Managed Services:
Managed IT Services refer to the practice of outsourcing certain IT functions to a 3rd-party provider, who takes responsibility for the functionality of the IT service and equipment.
Managed services generally provides 24/7 monitoring, issue resolution and reporting, and more, depending on the client's needs. The main goal is to prevent IT problems before they can disrupt the client's operations. Examples include:
- Managed Infrastructure Services
- Managed Network Services
- Managed Security Services
- Managed Cloud Services
- Managed Data Backup and Recovery Services.
- Managed IT Support Services
- Managed Software and Hardware Updates and Patch Management